There are great ways to customize employee engagement surveys to make sure it doesn't screw up your culture!

We've just returned from attending a preview lunch at Seasons 52 in King of Prussia, PA, where it's clear service and presentation are a priority.

Work-life balance is something we hear about from employees and managers we survey.  The attached article provides some great insights into the importance of ensuring work-life balance for hourly workers, and offers some tips on how to do it. 

10 Strategies that are working in the tough restaurant economy

Attorney Jonathan Segal offers a unique perspective on the emotion of union campaigns.

A suggestion shared during the Making Cents of your P&L course I facilitated last week was one of the best ideas I've heard in a long time. 

Participating in a recent seminar Leading During Turbulence revealed some tried-and-true pointers to help leaders remember how to maintain open and positive communication even when things are tough.

While publicizing our upcoming P&L course, I've been to dozens of restaurants over the last few weeks.  I am surprised by the discrepancies in the way I've been treated from one location to another. 

Important changes to the I-9 form went into effect on 4/3/09, eliminating the acceptance of expired documents and modifying which documents are acceptable.  Employers are required to use this new document immediately.