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Plan
for development and improve performance by discovering
where your Regional and General Managers excel and
evaluate those areas needing improvement. These anonymous
surveys are easily done online and will help you analyze
performance trends and deficits.
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Operations Analysis
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Are your restaurants meeting their cost goals? There are many ways to decrease food, labor, and operations costs. Our operations and training experience helps us identify ongoing opportunities that can add significant money to your bottom line.
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Exit
Interviews
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Management
turnover costs a minimum of $24,000 per manager (Source:
Nations Restaurant News, August 20, 2001) in terms
of recruiting expenses and training time. An experienced,
neutral third party can identify the REAL reasons
your managers resign. Once the underlying issues are
uncovered, you can increase retention by addressing
the issues that lead to repeat turnover.
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Mystery
Shopping
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Hear
effective feedback directly from your guests’
mouths. Mystery Shopping provides firsthand information
on guests’ perceptions of service, quality, atmosphere,
and value.
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